Dash Cam Support
Below is a collection of everything you want to know about this dashcam, covering manuals, latest firmware, FAQs and video tutorials.
How to update firmware:
Format the card to FAT32 first and then download the bin file to the card and power the camera with the card inserted.
FWA119V3.bin (5.41 MB)
1. Add 4K 21:9 (3440x1440P 30fps) H.265 widescreen resolution.
2. Add On, Off, HDR Timer for HDR option.
3. Add Car Safety feature, which includes Stop & Go and Driver Fatigue Alarm reminders.
Frequently Asked Questions
Having a problem with the dashcam? Scroll down to find your answer
Micro SD Cards play an important role in dashcams, but not all cards are suitable for dashcams.
We recommend UHS-I U1/U3 rating, high or max endurance microSD card. The max size it supports is 256GB, 128GB card will be preferable.
Please refer to the pic below when choosing a card.
There are 4 ways to access recorded files
① By Camera body: Press the REC button and then the yellow triangle button to enter playback mode.
② By the SD card: Pull out the card and use a card reader adapter with the computer.
③ Take the front cam home and use the short cable to connect to your PC.
④ Insert your card into an OTG adapter and connect to your phone.
There are GPS mount and non-GPS mount, if you have bought the GPS mount, you may check by the right side of the camera screen. There are 4 situations you may encounter.
① Green speed and satellite icon: GPS enabled and working.
② Red speed and Satellite icon: GPS enabled and searching for signals, it generally happens when you are in the parking lot or somewhere with a poor satellite signal.
③ "NO GPS" icon and Satellite icon missing: GPS not detected. if you have installed a GPS mount, you may need a new one in this case.
④ Null: GPS disabled in the menu.
The square polarizing filter is used to protect the lens and reduce light reflections.
Other optional accessories include HK3 for parking mode and VIOFO cards
Yes. A119 V3 supports HDR, and you can also set the switch time.
Please check if there is a power supply issue, if you use a 3rd party charger, we highly recommend using the original car charger and cable, as well as other working cable.
Please also test both the GPS mount power port and the camera body side port.
If the camera is beeping continuously, it means the camera is not in the recording, most of such issues are related to the microSD card. You can try the instructions below to solve the issue:
① Format the card as FAT32 file format, you can format the card by camera setup. If it does not help, click here to download the tool for deep formatting.
② If the issue persists, try a new card as we suggested in first FAQ.
Please make sure you are testing with the original car charger cable and adapter, if it does not help, try a firmware update.
If the issue is not solved, there may be a hardware issue.
Firstly, please make sure the hardwire kit and fuse taps are connected correctly and firmly, if the issue continues, please choose the highest protection rate: 12.4V/24.8V.
If the low voltage protection does not work, please check if the ACC cable was installed right or not.
It should be the "Lens Flare" and is completely normal.
It usually occurs around sunset or sunrise when the sun is low in the sky and only lasts for a short time at most until the sunlight is coming from a different angle.
The color you see is caused by the subtle green multi-coating on the front surface of the lens, you will notice it if you look carefully. It is there to reduce reflections and enhance contrast. You can refer to the link below for more details:
The dashcam can work normally at a temperature within -10℃~65℃(5℉~149℉).
It may shutoff or restart when overhating, it is best not to expose the dashcam to direct sunlight or high-temperature for too long.
Here you will find all tutorial videos to help you quickly understand this dashcam and get to use it.
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