A129 plus duo rear camera switching on/off automaticly

[Tyobes7]

Hello
I just bought the dashcam and during installation the front and rear camera worked perfectly but after a few hours, the problems start, especially the rear camera, during parking mode or even normal recording, sometimes is on and suddently goes off, after few seconds is On and then is off..

 

[VIOFO-Support]

Hello,

Please check the rear cable's connection with the front cam to assure it's strong and check if the rear cable port is broken.

If it's all right, please reflash the firmware, and then default the settings and reset the dashcam.

If the above still doesn't work, please contact the seller for a new replacement of the rear cable.